Job Information
Job Description
The Retail Sales Associate provides customer service, processes payments, and arranges products within the store to ensure a smooth shopping experience. Duties include greeting customers, helping them find the products they need, and answering their inquiries. It also contributes to maintaining the cleanliness and order of the store, in addition to monitoring inventory and restocking shelves when needed.
You must have strong communication skills, the ability to work under pressure and within a team, and adhere to customer service standards. We are offering you this position to gain retail experience and interact with customers in a fast-paced environment.
Required conditions and skills
- No specific academic qualification is required
- Previous experience is required, or experience in sales or customer service is taken into consideration
- Ability to deal with customers in a professional and friendly manner
- Strong verbal and written communication skills.
- Ability to work within a team and cooperate with colleagues.
- Basic skills in using computers and electronic points of sale.
- Ability to stand for long periods and multitask.
- Willingness to work shifts, including holidays and weekends.
- Adherence to hygiene and safety standards within the work environment.
Roles and Responsibilities
Roles and Responsibilities:
- Assisting Customers: Provide support to customers in locating products, answering their inquiries, and guiding them around the store to ensure a comfortable shopping experience.
- Processing Payments: Use electronic payment systems to process transactions accurately and efficiently, including cash and card payments.
- Store Organization: Maintain store cleanliness and organize products on shelves in an attractive and orderly manner.
- Inventory Monitoring: Keep track of stock levels and restock products as needed to ensure availability.
- Team Interaction: Collaborate with the team to ensure smooth workflow and perform joint tasks effectively.
- Promoting Offers and Products: Inform customers about promotions and new products to boost sales.
- Compliance with Policies and Procedures: Adhere to company policies and procedures related to payment handling, health, and safety.
- Providing Excellent Customer Service: Maintain a high level of service and ensure customer satisfaction every time they visit the store.
About The Employer

About the Employer:
7-Eleven, Inc. is one of the largest and most renowned global companies in the retail sector, with a strong presence in many countries worldwide. 7-Eleven was founded in 1927 in the United States and is known for providing 24-hour services, seven days a week, to meet customers' needs at any time. 7-Eleven is a convenient and easily accessible place for shoppers looking for essential products such as beverages, snacks, ready-to-eat meals, and personal hygiene products.
7-Eleven boasts a wide network of stores covering several countries across different continents, including North America, Asia, and Australia. The company is dedicated to providing a comfortable and fast shopping experience where customers can find high-quality products at affordable prices at any time of the day. Its mission is to serve customers in a professional and efficient manner by offering products that meet their daily needs and providing a convenient and safe shopping environment.
7-Eleven represents an innovative model in the retail industry, offering a variety of products that include fast food and beverages, as well as bill payment services, money transfer services, and ticket sales. This makes 7-Eleven more than just a traditional retail store, as it also provides numerous services that fulfill the daily needs of customers in a comprehensive manner.
7-Eleven is committed to offering the best shopping experience to its customers by continuously improving its products and services. The company also offers promotional deals and innovative services to meet the diverse needs of its customers, whether they are looking for a quick snack on the go or need fast financial solutions. The stores provide a comfortable environment for shoppers, making 7-Eleven the ideal destination at any time of the day.
7-Eleven believes in the importance of employee growth and development and is committed to offering training and professional development opportunities that help enhance their skills and achieve their career goals. The company follows a "promote from within" policy that encourages the development of current employees and provides them with opportunities to grow within the company, fostering a collaborative and motivating work environment.
Additionally, 7-Eleven prioritizes creating a diverse and inclusive work environment, supporting the principle of equal opportunities, and ensuring that its practices align with labor equality standards. The company encourages the creation of a collaborative and respectful atmosphere among all employees, enhancing collective success.
7-Eleven strives for excellence in customer service, considering delivering exceptional service an integral part of its vision and mission. Therefore, the company encourages its employees to interact positively with customers and meet the highest standards of customer service to provide a satisfying and enjoyable shopping experience.
By adopting flexible work policies, innovative incentives, and continuous training, 7-Eleven aims to attract employees with the necessary skills to work in a dynamic, fast-paced environment committed to delivering high-quality service. 7-Eleven is a great place to work for those looking to develop their skills and join a team that embodies collaboration and innovation. The company also provides a work environment full of opportunities for employees to engage in training and development programs that aim to enhance their skills and equip them with the tools necessary to succeed in their professional careers.
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